Available at various levels and sizes of study, Training Qualifications UK can provide learners with a wide range of qualifications designed to help anyone who is working, or desires to work within the Retail and Customer Service industry.
From general Retail Skills and Knowledge to developing Customer Service and Contact Centre skills and management, we ensure that all learners are trained to the best possible standards.
Potential career pathways which can be sought out after completing one of our Retail and Customer Service qualifications are wide ranging and include anything from Air Cabin Crew, Customer Service Management, Recruiting, Financial Management, Merchandising and Sales Assistant.
The full list of Retail & Customer Service Qualifications are as follows:
To see information sheets and find out more, click on the name of the qualification you are interested in:
TQUK Level 3 Certificate in Principles of Marketing (RQF)
TQUK Level 3 Certificate in Principles of Sales (RQF)
TQUK Level 2 Certificate in Retail Skills (RQF)
TQUK Level 2 Certificate in Understanding Retail Operations (RQF)
TQUK Level 1 Award in an Introduction to Customer Service (RQF)
TQUK Level 1 Award in an Introduction to Working in Customer Service (RQF)
TQUK Level 2 Award in Customer Service (RQF)
TQUK Level 2 Certificate in Contact Centre Operations (RQF)
TQUK Level 2 Certificate in Customer Services (RQF)
TQUK Level 2 Certificate in Principles of Customer Service (RQF)
TQUK Level 2 Diploma for Customer Service Practitioners (RQF)
TQUK Level 2 Diploma in Customer Service (RQF)
TQUK Level 2 NVQ Certificate in Contact Centre Operations (RQF)
TQUK Level 3 Certificate in Contact Centre Operations (RQF)
TQUK Level 3 Certificate in Principles of Customer Services (RQF)
TQUK Level 3 Diploma in Customer Service (RQF)
TQUK Level 3 Diploma for Customer Service Specialist (RQF)
TQUK Level 3 NVQ Diploma in Contact Centre Operations (RQF)
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